Policies
PRIVACY / WHAT WE DO WITH YOUR INFORMATION
We will protect any information that you share with us as if it were our own. We will not rent, share, or sell your information to anyone other than as noted below.
We use cookies and non-personally identifying statistics for several purposes.
Google Analytics - we use this Google service in order to get reports about the nature and duration of traffic to our site. None of the information collected is personally identifiable. It helps us to determine which content is most useful to our visitors and to improve the site.
If you provide to us your email address, we will consider that permission to enter it into our email subscription list and that we may from time to time send announcements, newsletters, special offers, etc. All such email communications will contain a link to immediately unsubscribe your address.
We will not share any personal information that you may provide to us other than to facilitate a purchase. We will not share your email address with anyone. This site does not directly collect any financial information. Should you link from our site to another, any transactions that you may conduct are solely with the other site. All online purchases use Square or PayPal and we will ourselves not collect or store any credit card or other payment information. Your payment information is protected by encryption.
We are responsible only for the information and practices on this site. While we have made every reasonable effort to ensure external links are only to reputable companies, we cannot be responsible for any practices on those external sites and assume no liability for same.
Your continued use of this site will constitute your approval to collect the information stated above.
Should you believe that violations of this policy may have occurred - or that one or more of our links are to disreputable sites, please contact us.
SHIPPING
We normally ship your orders within one business day of receipt, unless the product is not currently available. If not available, we will notify you as soon as possible. Our products are perishable and have a limited shelf life. Products purchased should be consumed or refrigerated when received.
Some items cannot be shipped May through September due to the heat. Please call if you have any questions.
If your items are damaged in shipping please call customer service at 1 877 925 -2535, Monday – Friday , 8:00AM to 4:00PM CST.
We cannot guarantee orders for which we are given incorrect or incomplete addresses.
RETURNS / REFUNDS
If you are not satisfied with your purchase for any reason you can return the item for a replacement or refund. Items must be returned to: Green Tree Pecan Company Inc., P O Box 314, Powell, Tx. 75153. (Customer must pay return shipping) Items must be returned within 21 days of original ship date.